Cookie & Privacy Policy

At DoniaHub, your privacy is our top priority. This Cookie & Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our digital products and services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and payment details.

Order Information: Product preferences, purchase history, and delivery details (if applicable).

Technical Information: IP address, browser type, device information, and geolocation data (if enabled).

Usage Data: Pages visited, products viewed, time spent on our website, and interactions with our content.

How We Use Your Information

Your data is used to:

Process orders, manage deliveries, and handle returns or refunds.

Create and manage your account for a personalized experience.

Improve our website, products, and customer service based on usage patterns.

Send order confirmations, shipping updates, and promotional offers (only if you opt-in).

Comply with legal obligations such as tax reporting or fraud prevention.

How We Protect Your Information

We use industry-standard security measures to safeguard your data:

Secure encryption (e.g., SSL) for data transmission.

Restricted internal access to your information.

Regular security audits to prevent unauthorized access, disclosure, or loss.

Sharing Your Information

We may share your data with:

Trusted Third Parties: Payment processors (e.g., Stripe, PayPal), cloud hosting providers, and shipping partners to fulfill orders.

Legal Authorities: When required by law or to protect our rights.

Business Partners: Selected partners for order fulfillment or customer support under strict confidentiality agreements.

We never sell or rent your personal data to third parties for marketing purposes.

Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications at any time.

Request details about how your data is used or shared.

Exercise GDPR/CCPA rights, including data portability or "Do Not Sell" requests, by contacting us.

Cookies and Tracking

We use cookies to enhance your experience, such as remembering cart items and preferences. You can manage cookie preferences via our cookie consent banner, in compliance with GDPR and CCPA requirements.

Booking and Service Guidelines

For any service-related bookings, please review:

Booking confirmations

Accepted payment methods

Cancellation and refund policies

Itinerary or service changes

User responsibilities

It is important to read and understand these terms before using our services. For questions or concerns, please contact our support team.